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FAQ

What is backflow prevention?
Backflow prevention stops contaminated water from flowing backward into the clean municipal water supply. Backflow devices act as one-way valves, ensuring water only flows in the intended direction.
 

Why is backflow testing required?
Louisiana law requires annual testing to ensure backflow devices function properly. Failed devices can contaminate drinking water supplies, threatening public health and our lakes, streams, and freshwater sources.
 

How often do I need testing?
Commercial and residential backflow devices require annual testing in Louisiana. Some municipalities may have specific timing requirements.
 

What happens if my device fails?
You'll receive a detailed report explaining the failure. You'll need to hire a licensed plumber to repair or replace the device, then schedule re-testing for certification.
 

How long does testing take?
Most single-device tests take 15-30 minutes. Multi-device commercial properties may require 1-2 hours depending on device count and accessibility.
 

Do you repair failed devices?
No. As a licensed inspector, we only test and certify. Repairs must be completed by a licensed plumber to maintain testing integrity. We can recommend qualified plumbers if needed.
 

Compliance Questions
 

What if I ignore the testing requirement?
Failure to test can result in water service disconnection, municipal fines, and potential liability if contamination occurs. Commercial properties may face additional penalties from health departments.
 

Who submits the test results?
We submit the necessary paperwork and send pass certification when we receive it from the water board. .
 

I just had my device installed. Do I need testing?
Yes. New installations require initial testing and certification, & annual testing thereafter.
 

Scheduling Questions
 

How quickly can you schedule?
Most inspections can be scheduled within 2-5 business days. Same-day service may be available, Give us a call.
 

Do I need to be present?
For residential properties, yes—or someone with access to the device. Commercial properties can typically arrange facility manager access.
 

What do I need to prepare?
Ensure the backflow device is accessible and clear of obstructions. Know the location of your device (often near the water meter or irrigation connection).

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